Goodness Gracious, why write about a Nigerian Bank?
Simply, because it is a great example!
Zenith Bank Plc has grown to be Nigeria’s LARGEST BANK and the SIXTH-Largest Bank in Africa!
It was founded in 1990.
It has $19.3 Billion US in assets, 500 branches throughout Nigeria.
The Bank concentrates on SERVICE to its customers, it seeks to deliver exceptional service, that exceeds customer expectations. Recently I stood in line at a Sun Trust Bank on Friday afternoon at 2:00 and waited 18 minutes. Everyone in line was fuming!
Recently the Zenith Bank won “the best customer service award in Nigeria in The 2015 Global Banking Finance Review.
Zenith Bank’s gross earnings for the half-year period ending June 30, 2015, rose 24% to US$1.15 Billion over the same period last year. (Forbes Magazine, “Best of Africa.)
I do not think there are any banks in the good old USA that can equal those impressive figures!
What do you think? Has the “Fed hurt the Spread?”